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Terms of Service

Terms and Conditions

Responsibilities of the Coaching & Change Management Treso:

  1. Confidentiality
    The Coaching & Change Management Treso undertake to maintain the confidentiality of all data and information shared by the client. They will not disclose any confidential information to third parties unless explicitly authorized by the client. The experts also agree to use confidential information solely for the purpose of the process support as contractually agreed. Any confidential information received in writing or recorded personally by the expert will be securely stored to prevent unauthorized access.

  2. Professionalism and Commitment
    The experts are committed to utilizing all available techniques and resources to maximize the benefits for the client. Should an expert be unable to provide professional guidance towards the agreed target, they are obliged to appoint another qualified coach to continue the process support.

  3. Right to Waive Confidentiality
    While the experts are bound by confidentiality, they reserve the right to waive this obligation if there is a perceived risk of harm to the client, the expert, or others. In such cases, the expert will seek professional advice and may disclose necessary information to prevent harm.

Liability of the Client:

  1. Responsibility for Health
    The client acknowledges full responsibility for their physical and mental health during and between sessions. All actions and steps taken during the process support are the client’s own responsibility. The client agrees to inform the expert if they are receiving any therapeutic treatment or are under the influence of medication in addition to the process support.

Fees and Payment Terms:

  1. Fee Structure
    The fee for coaching, mentoring, or consulting services for individual clients is CHF 180 per hour. For corporate clients, fees will be individually determined based on cooperation agreements. Fee for Change Mangagement consulting for organizations is CHF 220 per houir.

  2. Payment Method
    Payments should be transferred to the following account after each session:

    Account Holder: Bernadett Treso – Coaching & Change Management Treso
    Account Number: CH43 0029 2292 1442 1340L
    BIC: UBSWCHZH80A
    Bank: UBS Basel

  3. Cancellation and Refund Policy
    Payments made are non-refundable. If a client misses an appointment without providing justification, they are still required to pay the hourly fee. Appointments canceled within 24 hours of the scheduled time will incur a fee equivalent to 60 minutes of service.

Company Information:

Coaching & Change Management Treso
Saint-Louis-Strasse 24
CH-4056 Basel
UID: CHE-315.058.837

Tel.: +41 78 326 7700
E-mail: info@tresobernadett.com


This document provides the essential terms and conditions that should be displayed on your website. It ensures that both the expert and the client are aware of their responsibilities, the confidentiality requirements, the fee structure, and the process for cancellations and payments.